We highly value the privacy of our users. This Privacy Policy applies to all services provided by the AICloud app. This policy details how we collect, use, disclose, transfer, and store users' personal information and informs users about their rights.
1. Collection and Use of Information
We may collect the following types of information:
(1) Personal information you provide: Apple ID and email; or Google Account ID and email
(2) Information about your actions while using our services: usage time, browsing history, conversation history, etc.
(3) Your device information: device type, device model, used to identify different phones logging into the system.
We will collect and use the above information with your consent to provide better services and user experience.
In our application, we use third-party development kits:
* Apple Sign In, used for login through Apple ID. For more information on Apple ID data usage, please see Sign in with Apple & Privacy
* Google Sign In, used for login through Google Account. For more information on Google Account data usage, please see Google Privacy & Terms
* Xiaomi, Huawei, OPPO, VIVO, Aurora push SDKs.
We only use the functions of the third-party SDKs. The information collected by the third-party SDKs is beyond our control. Please review the privacy policies of the relevant third-party SDKs.
2. Disclosure and Transfer of Information
We will not disclose or transfer your personal information to any third party, unless:
(1) You consent to the disclosure or transfer;
(2) It is required by laws, regulations, or court decisions;
(3) To protect our legitimate interests (e.g., preventing fraud or ensuring safety), we need to disclose it.
3. Storage and Management of Information
We will take various measures to protect your personal information from unauthorized access, use, disclosure, or damage. Your personal information will be stored on our servers to ensure its security.
4. Self-Launch or Associated Launch Explanation
Push Notifications: To ensure this app can receive client-pushed broadcast messages while closed or running in the background, it must utilize (self-launch) capabilities. This involves periodically sending system broadcasts to wake the app for self-launch or associated launch—a necessary function for service delivery. When you open content-related push notifications, relevant content will open after obtaining your explicit consent. No associated launch will occur without your consent.
Bluetooth: To ensure a stable experience when using the Bluetooth earphone paired with this app, the application may need to run in the background or enable auto-start functionality.
These background services are solely used to maintain Bluetooth Low Energy (BLE) communication, allowing the following core features to continue functioning even when the phone screen is off or when other apps are in use:
The app does not collect any personal information unrelated to these features, nor does it perform unauthorized background activities.
Background operation and auto-start exist only to ensure the continuity of Bluetooth communication and voice services. You may manage or disable the auto-start permission in your device settings, but doing so may cause interruptions or limited functionality in the earphone-app connection.
4. User Rights
You have the right to:
(1) Request and correct or delete your personal information;
(2) Withdraw your consent for the use of your personal information;
(3) File complaints regarding our information processing behavior;
(4) You can cancel your account on the AICloud app, and upon cancellation, all your information stored on our servers will be deleted.
We will respond to your requests in a timely manner in accordance with relevant laws, regulations, and policies.
5. Disclaimer
We will make every effort to protect your personal information. However, due to the limitations of internet technology, we cannot guarantee the complete security of your personal information. In the event of a personal information breach, loss, or theft, we will take appropriate measures and notify you in a timely manner.
6. Modifications and Updates to the Policy
We reserve the right to modify and update this privacy policy at any time. The updated policy will be posted on our website. If you continue to use our services, you are deemed to accept the updated policy.
Finally, we solemnly commit to protecting the security and privacy of user personal information. If you have any questions or suggestions regarding this privacy policy, please contact us.